- Tytuł:
- Face Forward: How Employees' Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality.
- Autorzy:
- Źródło:
- Journal of Marketing Research (JMR). Oct2020, Vol. 57 Issue 5, p917-936. 20p. 3 Diagrams, 3 Charts.
- Czasopismo naukowe