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Tytuł:
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Experiences With Managing the Workplace Social Environment: A Qualitative Study.
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Autorzy:
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Price SL; Author Affiliations: Associate Professor (Dr Price), School of Nursing, Dalhousie University; Vice President of Patient Care and Chief Nurse Executive (Ms Vine), IWK Health Centre; Senior Director, Interprofessional Practice and Learning (Ms Gurnham), Nova Scotia Health Authority; and PhD in Nursing Student (Ms Paynter), School of Nursing, Dalhousie University, Halifax, Nova Scotia, Canada; and Professor of Industrial and Organisational Psychology (Dr Leiter), Faculty of Health, School of Psychology, Deakin University, Burwood, Victoria, Australia.
Vine J
Gurnham ME
Paynter M
Leiter M
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Źródło:
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The Journal of nursing administration [J Nurs Adm] 2019 Nov; Vol. 49 (11), pp. 569-573.
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Typ publikacji:
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Journal Article
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Język:
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English
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Imprint Name(s):
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Publication: Hagerstown, MD : Lippincott Williams & Wilkins
Original Publication: [Billerica, Mass., Contemporary Publishing Associates]
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MeSH Terms:
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Attitude of Health Personnel*
Leadership*
Organizational Culture*
Social Environment*
Nurse Administrators/*psychology
Workplace/*organization & administration
Workplace/*psychology
Adult ; Female ; Focus Groups ; Humans ; Male ; Qualitative Research
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Entry Date(s):
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Date Created: 20191026 Date Completed: 20191104 Latest Revision: 20240229
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Update Code:
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20240229
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DOI:
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10.1097/NNA.0000000000000813
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PMID:
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31651618
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Objective: This study aims to examine 1st-line managers' (FLMs') experiences in managing the workplace social environment (WSE).
Background: FLMs are responsible for the establishment and maintenance of supportive WSE essential for effective teamwork. Poorly managed WSE and dysfunctional teams hold negative implications for patients, teams, and organizations.
Methods: This was a qualitative descriptive study, using content analysis of individual and focus group interviews with FLMs and directors.
Results: FLMs play a critical role in the management of the WSE; however, the task is fraught with constraints and challenges including competing demands, lack of support, and insufficient training. Findings explicate how competing demands and communication challenges impede the successful management of the WSE.
Conclusions: Given the importance of a healthy WSE to patient, professional, and organizational outcomes, FLMs need support, training, and resources to assist them in managing the social environment alongside other competing priorities.
