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Tytuł:
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Developing a university-accredited Lean Six Sigma curriculum to overcome system blindness.
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Autorzy:
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McNamara M; UCD School of Nursing, Midwifery and Health Systems, College of Health and Agricultural Sciences, Dublin 4, Ireland.
Teeling SP; UCD School of Nursing, Midwifery and Health Systems, College of Health and Agricultural Sciences, Dublin 4, Ireland.; Mater Lean Academy, Mater Misericordiae University Hospital, Eccles St., Dublin 7, Ireland.
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Źródło:
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International journal for quality in health care : journal of the International Society for Quality in Health Care [Int J Qual Health Care] 2019 Dec 22; Vol. 31 (Supplement_1), pp. 3-5.
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Typ publikacji:
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Journal Article
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Język:
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English
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Imprint Name(s):
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Publication: Oxford : Oxford University Press
Original Publication: Kidlington, Oxford, UK ; Tarrytown, NY : Pergamon, c1994-
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MeSH Terms:
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Education, Graduate*
Quality Assurance, Health Care*
Total Quality Management*
Accreditation ; Curriculum ; Humans ; Ireland ; Quality Improvement
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References:
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Leadersh Health Serv (Bradf Engl). 2007;20(4):242-53. (PMID: 20698097)
Int J Qual Health Care. 2017 Oct 01;29(6):803-809. (PMID: 29025066)
BMC Health Serv Res. 2012 Feb 01;12:28. (PMID: 22296919)
J Nurs Care Qual. 2019 Jul/Sep;34(3):236-241. (PMID: 30198954)
HERD. 2013 Fall;7(1):124-5. (PMID: 24554321)
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Contributed Indexing:
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Keywords: Lean Six Sigma; curriculum; education; system blindness
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Entry Date(s):
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Date Created: 20191224 Date Completed: 20200526 Latest Revision: 20231027
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Update Code:
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20240105
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PubMed Central ID:
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PMC6926382
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DOI:
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10.1093/intqhc/mzz074
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PMID:
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31867665
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This paper discusses the development of a Lean Six Sigma (LSS) postgraduate education programme that has enabled the delivery of over 90 quality improvement projects led by its graduates across 50 healthcare organizations in Ireland. A key success factor in embedding and sustaining LSS in these organizations was the accreditation by a major, national, research-intensive university of the LSS education programme from which the students graduated. To ensure the programme's approval by the university it was necessary to contextualize LSS within established conceptual frameworks. This helped counter misconceptions that what was proposed was technical training in tools and techniques to provide quick fixes for routine healthcare process issues. Two related conceptual frameworks were selected to frame the curriculum: Senge's Fifth Discipline and Deming's System of Profound Knowledge. This paper focuses on how a central element of both frameworks, systems thinking or appreciation for a system, was enacted in the curriculum using Oshry's work on system blindness. Showing how systems thinking was conceptualized in the curriculum established the legitimacy and credibility of the programme within academia. This led to the approval of the first university-accredited graduate programme in LSS for healthcare in Ireland.
(© The Author(s) 2019. Published by Oxford University Press in association with the International Society for Quality in Health Care.)
