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Tytuł pozycji:

Staff perceptions of risk factors for violence and aggression in ambulatory care.

Tytuł:
Staff perceptions of risk factors for violence and aggression in ambulatory care.
Autorzy:
Folgo AR; DNP Yale University, Orange, CT, USA.
Iennaco JD; DNP Yale University, Orange, CT, USA.
Źródło:
Work (Reading, Mass.) [Work] 2020; Vol. 65 (2), pp. 435-445.
Typ publikacji:
Journal Article
Język:
English
Imprint Name(s):
Publication: 1999- : Amsterdam : IOS Press
Original Publication: Reading, MA : Andover Medical Publishers, c1990-
MeSH Terms:
Aggression*
Ambulatory Care Facilities*
Attitude of Health Personnel*
Workplace Violence*
Humans ; Risk Factors ; Substance-Related Disorders ; Surveys and Questionnaires ; Visitors to Patients ; Workplace/psychology
Contributed Indexing:
Keywords: Workplace violence; outpatient clinics; safety
Entry Date(s):
Date Created: 20200203 Date Completed: 20200922 Latest Revision: 20200922
Update Code:
20240105
DOI:
10.3233/WOR-203096
PMID:
32007986
Czasopismo naukowe
Background: Management of violent acts of patients and their visitors in psychiatric and hospital settings has been studied. However, violence has not yet been addressed in the ambulatory care environment.
Objective: To identify potential risk factors for patient and visitor violence [PVV] and staff perceptions of the impact of these risk factors in ambulatory care.
Methods: A review of psychiatric inpatient research was conducted examining violence and aggression including risk factors for PVV. Identified risk factors for violence were incorporated into a survey tool and distributed to staff in a community clinic asking for their perception of the impact of these risk factors on aggression in their work environment.
Results: Risk factors for violence and aggression were categorized as static or dynamic or as related to characteristics of staff or the environment of care. All of the risk factors were identified as possible contributors to PVV by the staff while items related to substance abuse and the clinic environment were selected by the staff as "highly likely" to contribute to PVV in their setting.
Conclusions: Continued research is needed in this area to better understand risk factors for PVV and develop appropriate safety interventions and crisis training for ambulatory care settings.
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