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Tytuł:
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Verbal Abuse Among Nurses Working in a Nepalese Government Hospital.
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Autorzy:
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Lamichhane A; Purbanchal University, Biratnagar, Nepal.; Satvik Nepal, Department of Health Science, Pokhara, Nepal.
Bae SH; Ewha Womans University, Seoul, Republic of Korea.
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Źródło:
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Asia-Pacific journal of public health [Asia Pac J Public Health] 2020 Nov; Vol. 32 (8), pp. 440-446. Date of Electronic Publication: 2020 Nov 03.
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Typ publikacji:
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Journal Article
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Język:
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English
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Imprint Name(s):
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Publication: Hong Kong : SAGE Publications
Original Publication: [Hong Kong] : Science Press, c1987-
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MeSH Terms:
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Verbal Behavior*
Nursing Staff, Hospital/*psychology
Workplace Violence/*statistics & numerical data
Adult ; Cross-Sectional Studies ; Female ; Hospitals, Public ; Humans ; Male ; Middle Aged ; Nepal ; Nursing Staff, Hospital/statistics & numerical data ; Professional-Family Relations ; Surveys and Questionnaires ; Young Adult
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Contributed Indexing:
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Keywords: Nepalese hospital; nursing; personal and professional reaction; source; verbal abuse
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Entry Date(s):
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Date Created: 20201104 Date Completed: 20210208 Latest Revision: 20210208
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Update Code:
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20240105
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DOI:
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10.1177/1010539520965032
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PMID:
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33143461
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Verbal abuse among nurses is the most prevailing type of violence encountered by nurses. A cross-sectional research design was used to identify the characteristics of verbal abuse among nurses. A self-administered questionnaire was completed by 201 nurses working in a government hospital of Nepal. Nurses were exposed to verbal abuse and yelling or raising voice in an angry fashion was the most common forms experienced by 96.5% of the respondents. Patient's relatives were reported as the main source of verbal abuse. Frequent exposure to verbal abuse was found in Nepalese nurses, which makes nurses feel unsupported, increased stress levels, and decreased sense of relaxation/well-being in the job. There is an immediate need of monitoring and training among nursing staff in recognition and management of aggressive behavior.