Relationship between satisfaction with mental health services, personal recovery and quality of life among service users with psychosis: a cross-sectional study.

Szczegóły
Abstrakt

Tytuł:: Relationship between satisfaction with mental health services, personal recovery and quality of life among service users with psychosis: a cross-sectional study.
Autorzy:: Skar-Fröding R; R&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway. .
Clausen HK; R&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.; Norwegian National Advisory Unit on Concurrent Substance Abuse and Mental Health Disorders and Mental Health Division, Innlandet Hospital Trust, Brumunddal, Norway.
Šaltytė Benth J; Institute of Clinical Medicine, Campus Ahus, University of Oslo, Oslo, Norway.; Health Services Research Unit, Akershus University Hospital, Lørenskog, Norway.
Ruud T; R&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.; Institute of Clinical Medicine, Campus Ahus, University of Oslo, Oslo, Norway.
Slade M; School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, UK.
Sverdvik Heiervang K; R&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.; Centre for Medical Ethics, Faculty of Medicine, University of Oslo, Oslo, Norway.
Źródło:: BMC health services research [BMC Health Serv Res] 2021 May 08; Vol. 21 (1), pp. 439. Date of Electronic Publication: 2021 May 08.
Typ publikacji:: Clinical Study; Journal Article
Język:: English
Imprint Name(s):: Original Publication: London : BioMed Central, [2001-
MeSH Terms:: Mental Health Services*
Psychotic Disorders*/therapy
Cross-Sectional Studies ; Humans ; Norway ; Patient Satisfaction ; Personal Health Services ; Personal Satisfaction ; Quality of Life
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Contributed Indexing:: Keywords: Community treatment order; Mental health service user; Personal recovery; Quality of life; Service satisfaction
Molecular Sequence:: ClinicalTrials.gov NCT03271242
Entry Date(s):: Date Created: 20210509 Date Completed: 20210514 Latest Revision: 20220531
Update Code:: 20240105
PubMed Central ID:: PMC8105980
DOI:: 10.1186/s12913-021-06409-0
PMID:: 33964917
: Czasopismo naukowe

Pełny tekst

Background: Mental health policy internationally emphasizes patient centredness and personal recovery. This study investigated the relationship between satisfaction with mental health services among service users with psychosis in Norway, and personal recovery, perceived support for personal recovery, and quality of life.
Methods: Cross-sectional data were collected from 292 service users diagnosed with psychosis from 39 clinical sites across Norway. Satisfaction with services was assessed using the Client Satisfaction Questionnaire-8. A linear mixed model was estimated to explore the relationship between satisfaction with services and preselected covariates, and to control for confounding factors.
Results: A large majority of participants (89%) reported moderate-to-high levels of satisfaction. Satisfaction with services was positively associated with perceived support for personal recovery, but not with personal recovery or quality of life. In addition, service users under a Community Treatment Order (CTO) were significantly less satisfied than those who were not.
Conclusions: Satisfaction levels among service users were higher compared with similar, international studies. Those who feel supported in their personal recovery were more satisfied with the care they receive, which support the need for implementation of recovery-oriented practices for service users with psychosis. However, satisfaction with services was not related to service user-rated quality of life or level of personal recovery; thus, more follow-up studies are needed. The lower satisfaction of service users placed under CTOs shows the importance of targeted interventions to improve satisfaction with services among this group.
Trial Registration: NCT03271242 , date of registration: 5 sept. 2017.

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