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Tytuł:
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Development of the Engage with Impact Toolkit: A comprehensive resource to support the evaluation of patient, family and caregiver engagement in health systems.
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Autorzy:
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Abelson J; Public and Patient Engagement Collaborative, Department of Health Research Methods, Evidence and Impact, McMaster University, Hamilton, Ontario, Canada.
Tripp L; Public and Patient Engagement Collaborative, Department of Health Research Methods, Evidence and Impact, McMaster University, Hamilton, Ontario, Canada.
MacNeil M; School of Nursing, McMaster University, Hamilton, Ontario, Canada.
Lang A; Patient Oriented Research, Canadian Institutes of Health Research, Government of Canada, Ottawa, Ontario, Canada.
Fancott C; Patient Engagement & Partnerships, Healthcare Excellence Canada, Ottawa, Ontario, Canada.
Ganann R; School of Nursing, McMaster University, Hamilton, Ontario, Canada.
Granieri M; Independent Patient Partner, Ontario, Canada.
Hofstetter C; Independent Patient Partner, Ontario, Canada.
King B; Independent Patient Partner, Ontario, Canada.
Kristy BL; Minister's Patient and Family Advisory Council, Ministry of Health, Government of Ontario, Toronto, Ontario, Canada.
Maybee A; Independent Patient Partner, Ontario, Canada.
Smith M; Independent Patient Partner, Ontario, Canada.
You J; Public and Patient Engagement Collaborative, Department of Health Research Methods, Evidence and Impact, McMaster University, Hamilton, Ontario, Canada.
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Corporate Authors:
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Evaluating Patient Engagement Working Group
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Źródło:
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Health expectations : an international journal of public participation in health care and health policy [Health Expect] 2023 Jun; Vol. 26 (3), pp. 1255-1265. Date of Electronic Publication: 2023 Mar 21.
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Typ publikacji:
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Journal Article; Research Support, Non-U.S. Gov't
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Język:
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English
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Imprint Name(s):
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Original Publication: Oxford, UK : Wiley, c1998-
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MeSH Terms:
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Caregivers*
Patients*
Humans ; Family
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References:
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Contributed Indexing:
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Keywords: evaluation tools; family and caregiver engagement; impact evaluation; patient; public and patient engagement
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Entry Date(s):
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Date Created: 20230321 Date Completed: 20230504 Latest Revision: 20230506
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Update Code:
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20240105
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PubMed Central ID:
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PMC10154848
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DOI:
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10.1111/hex.13742
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PMID:
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36942646
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Introduction: Recent shifts in the patient, family and caregiver engagement field have focused greater attention on measurement and evaluation, including the impacts of engagement efforts. Current evaluation tools offer limited support to organizations seeking to reorient their efforts in this way. We addressed this gap through the development of an impact measurement framework and accompanying evaluation toolkit-the Engage with Impact Toolkit.
Methods: The measurement framework and toolkit were co-designed with the Evaluating Patient Engagement Working Group, a multidisciplinary group of patient, family and caregiver partners, engagement specialists, researchers and government personnel. Project activities occurred over four phases: (1) project scoping and literature review; (2) modified concept mapping; (3) working group deliberations and (4) toolkit web design.
Results: The project scope was to develop a measurement framework and an evaluation toolkit for patient engagement in health systems that were practical, accessible, menu-driven and aligned with current system priorities. Concept mapping yielded 237 impact statements that were sorted, discussed and combined into 81 unique items. A shorter list of 50 items (rated 8.0 or higher out of 10) was further consolidated to generate a final list of 35 items mapped across 8 conceptual domains of impact: (1) knowledge and skills; (2) confidence and trust; (3) equity and inclusivity; (4) priorities and decisions; (5) effectiveness and efficiency; (6) patient-centredness; (7) culture change and (8) patient outcomes and experience. Working Group members rated the final list for importance (1-5) and identified a core set of 33 items (one for each of the 8 domains and 25 supplementary items). Two domains (priorities and decisions; and culture change) yielded the highest overall importance ratings (4.8). A web-based toolkit (www.evaluateengagement.ca) hosts the measurement framework and related evaluation supports.
Conclusion: The Engage with Impact Toolkit builds on existing engagement evaluation tools but brings a more explicit focus to supporting organizations to assess the impacts of their engagement work.
Patient Contribution: Patient, family and caregiver partners led the early conceptualization of this work and were involved at all stages and in all aspects of the work. As end-users of the toolkit, their perspectives, knowledge and opinions were critical.
(© 2023 The Authors. Health Expectations published by John Wiley & Sons Ltd.)
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