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Tytuł pozycji:

“Get busy talking or get busy dying”.

Tytuł:
“Get busy talking or get busy dying”.
Autorzy:
Peake, Greg
Temat:
VOCATIONAL training centers
BUSINESS communication
TELEPHONES & society
INFORMATION services
TECHNOLOGY
SPECTRUM analysis
Źródło:
Industrial & Commercial Training; 2016, Vol. 48 Issue 1, p33-37, 5p
Czasopismo naukowe
Purpose – The purpose of this paper is to high-light the very well-known potential downside of technology found in many sales environments and to provide a fail-safe remedy to telephone Call Reluctance. Design/methodology/approach – The typical, illogical thinking that underpins the reasons that sales people offer for their Call Reluctance are discussed in detail. A time tested platform built upon sound logic and decades of successful implementation is provided. The approach appeals equally to managers and sales personal because it is simple, doable and highly motivational. Findings – The results demonstrate the powerful effect that accurate thinking and an easily implemented management approach has for sales organizations and individuals when embracing the unparalleled value of telephone communication. Originality/value – The work is based upon the authors 40 plus years of applying the thinking and platform presented in the paper. In addition, for the past 15 years, the author has enthusiastically witnessed the incredibly positive impact of his approach to over 400 companies worldwide. He does not claim absolute originality of the content, as like most successful sales people, he is indebted to many, many sales people he has had the pleasure to know and learn from. [ABSTRACT FROM AUTHOR]
Copyright of Industrial & Commercial Training is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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