Redesigning a Web Site In-House to Improve Information Literacy: Experiences of a Small Library

Purpose: The paper aims to provide advice, suggestions and encouragement for small budget-restricted libraries contemplating the need for web site redesign where an underlying goal for improving users' information literacy is a key factor. Design/methodology/approach: The initial planning is set within the context of a broader project examining user education in the library, with a set of desired outcomes, based on user surveys, resulting in the web site as one focus. Project planning techniques employed are described. Information architecture is used as a basis for research, planning, design and implementation of a redesigned web site. Accessibility and usability were predominant in the minds of the designers. The process of redesign is set firmly within a context of little or no actual funds available, and a small, subject-specific, active user-base. The case for providing a complementary information literacy programme is highlighted, given the nature of the initial project. Findings: A redesigned accessible, user-driven web site in a small library is possible despite few resources. Originality/value: This paper provides a focus for staff in small libraries that may lack funds and who need guidance and practical help in redesigning their web sites. It suggests a structure on which to base the process, and conclusions about the limitations and problems encountered from which others may learn.