ADAPTIVE LEADERSHIP: The Evolution of APHSA's Organizational Effectiveness Practice.

An interview with Phil Basso, the architect of American Public Human Services Association's (APHSA's) Organizational Effectiveness (OE) practice, is presented. Topics include adaptive leadership and its relation to OE, the primary leadership qualities that have moved OE from an idea to a practice that has been used for more than 120 projects in more than 30 states, and the progress of Value Curve and adaptive leadership principles.