Employee Engagement in Human Services: (Part 2): The Flip Side of Challenge Is Opportunity.

The article informs about how employee engagement is low across the entire U.S. workforce, including in the public sector. Topics include how the COVID-19 crisis has heightened the need to foster a healthy work environment through strong and intentional strategies to improve engagement; impact of factors such as leadership and employee recognition on engagement; and how engagement is high when employees feel good about their leader and these leaders manage change effectively.