The Critics: Books No Rules Rules: Netflix and the Culture of Reinvention Reed Hastings and Erin Meyer Virgin, 320pp. No Rules Rules: Netflix and the Culture of Reinvention is, in part, Hastings's attempt to learn from Blockbuster's mistakes. Meyer plays the part of an objective witness: she interviews Netflix employees to check out whether the company walks Hastings's talk and probes Hastings to see whether he has fully thought through his own philosophy. [Extracted from the article]
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