A Day in the Life of a Care Manager--2020.

The article discusses that Generations provided a glimpse into the daily life of case managers through a diary kept by one case manager employed in a Medicaid waiver program in California. Topics discussed include care management within an Ohio elder services program funded, not by Medicaid, but by a local property tax levy and administered by the regional Area Agency on Aging (AAA); and the care manager kept a diary for two weeks in June 2020.