Why your line managers are the best thing about your business.

The article explains the important role of line managers in the overall team performance and satisfaction within a business. In the report "Real Life Leaders," author Ksenia Zheltoukhova discusses the benefits of empowering managers. Highlights show the strategic changes implemented at radio group UKRD and Bank of New Zealand. Personnel development experts discuss the advantages of leadership and training programs for line managers with respect to gaining expertise and relationship building.