- Tytuł:
- HOW DO VULNERABLE CUSTOMERS ENDURE SERVICE FAILURES: A STRUCTURAL PATH EXPLORATION.
- Autorzy:
- Temat:
-
CONSUMERS
PSYCHOLOGICAL vulnerability
CONSUMER behavior
PSYCHOLOGICALadaptation
STRUCTURAL equation modeling - Źródło:
- AMA Winter Academic Conference Proceedings; 2024, Vol. 35, p505-509, 5p
Konferencja