- Tytuł:
- A Causal Model of the Relationship Between Customer Contact Points and Word of Mouth Through Customer Experience in the Insurance Industry
- Autorzy:
- Temat:
-
customer contact points
word of mouth
customer experience
structural equation modeling
insurance industry
Business
HF5001-6182 - Źródło:
- International Journal of Management, Accounting and Economics, Vol 10, Iss 5, Pp 297-317 (2023)
- Opis pliku:
- electronic resource
- Relacje:
- https://www.ijmae.com/article_173053_42afaa54ae693cc88214a63fc658aa86.pdf; https://doaj.org/toc/2383-2126
- Dostęp URL:
- https://doaj.org/article/a26e0c9c331a45219d79022de3608e9b  Link otwiera się w nowym oknie
Czasopismo naukowe